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FAQS

A. Below mentioned services are included in the package:

1. Training fee

2. Exam Fee (not for all courses)

3. Course ware (Hard copy)

4. Free WI-Fi Internet in the training Centre.

5. Tea/Coffee with snacks throughout the day


Yes. Our course matter at SprintZeal and assessments are continuously being revised. Our trainers are out in the field regularly and the course content is altered in sync with the current requirements. Plus, our delivery methods are also updated regularly to match our student needs.


To help you fully prepare for your exams, our training courses include practice test questions. This not only reinforces the information learned, but also familiarizes you with the exam pattern.


  • For any enquiries, please get in touch with us by:
  • Using our Live Chat option
  • Writing to us at support@sprintzeal.com
  • Calling our learning advisers on the numbers mentioned on our contact us page.

Payment options are listed with each of the courses and qualifications. We accept credit card, direct debit and company invoices. If the payment options listed against the course do not suit, please discuss your cash flow situation with us, below mentioned are the payment options:

  • Visa debit/credit/MasterCard
  • PayPal
  • PO raised by the company
  • Bank Transfer

We use your personal information (Company Name, Designation, etc.) only for the purpose of providing the best possible service. Please read our privacy statement for more details.


It depends on the course and the certifying body of the respective course. If they provide hard copy of the certificate, we will dispatch the same to you and if it is a soft copy, you will receive the same via email. The course completion certificate from SprintZeal will be a soft copy.


Yes, after or before enrollment you can request for an invoice.


Yes, you may decide to reschedule or cancel your registration in case of any unavoidable reason. For more details, please go through our terms and conditions.


We provide accredited course ware for all the APMG courses. For other courses, we provide our own manual prepared by highly qualified trainers and consultants.


It is recommended, but not mandatory. If requested in advance, we will courier the course ware to you.


Click here to know more about money back guarantee. No, we do not offer money back guarantee on all the courses.


Yes, you will be entitled to a 10% discount for two candidates. For 3 or more candidates, a 15% discount is offered on the training fee. For In-House quotations (Corporate Onsite Training) please write to us at support@sprintzeal.com or call our Learning advisers.


Classroom Training programs can be opted by delegates keen to learn through face-to-face interactions, whilst at the same time connect with other professionals. Classroom sessions ensure that the candidate follows a strict agenda and completes the course in the required time. This will further be bolstered by online learning access for certain courses to help you revise at your pace..


Yes, you can fill in your details in the ‘Corporate Client Corporate Program’ page under Corporate Solutions on the website. You can also write to us at support@sprintzeal.com


Yes, we facilitate LVT trainings. You can have your employees from different locations trained at the same time, through state-of-the-art technology. Individuals who wish to train from the comfort of their home can also opt for this. The technology can be installed on all modern mobile devices.


Our learning adviser will keep you informed about the results. We are usually in receipt of the results within 12 working days. However, the time-frame for issuance of certificates/ declaration of results will depend on the Governing body for the course.


The certificates are dispatched to SprintZeal. We will then either send the certificate to your postal address or e-mail a scanned copy or both, depending on whether the certificate issued is a hard copy or soft copy


Upon completion of the required hours of training, you can write to us at support@sprintzeal.com with your full name, as should appear on the certificate.


Yes, we value our existing customers and help them with the best possible discount.



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Disclaimer


PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP and SP are registered marks of the Project
Management Institute, Inc.
CBAP® - Is a registered trade mark of IIBA.
PRINCE2® is a registered tradme ark of AXELOS Limited.
The Swirl logo™ is a trade mark of AXELOS Limited.
The ITIL® is a registered trade mark of AXELOS Limited.
ITInfrastructure Library® is a registered trade mark of AXELOS Limited
ITIL® is a registered trade mark of AXELOS Limited.
All the online courses are accredited by respective governing bodies and belong to their respective owners.

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